End of the Rainbow Matinee Event

Tickets are non-refundable in most circumstances. If you can no longer attend, you have two options:

1. Gift your ticket to a friend or family member. You can transfer your place to someone else – just make sure they’re aware of what’s involved in a West End Outings event so the experience runs smoothly for everyone.
2. Let us know and we’ll try to seat-fill. If we can resell your seat, we’ll issue a credit to your account wallet, which you can put towards a future booking.

It’s important you contact us as soon as you know you can’t attend. Tickets are issued at the pre-show social, so knowing who’s coming matters.

It depends on your membership tier:

• Basic: No set limit (subject to availability). Tickets are at the standard WEO price, which is already below box office.
• Single: One ticket at the additional member discount rate per event.
• Joint: Up to two tickets at the additional member discount rate per event.
• Family: Up to five tickets at the additional member discount rate per event.

If you need more discounted tickets than your tier allows, additional tickets can be purchased at the standard WEO price.

Matinee seats are often priced a little lower than the same seat at an evening performance, though it varies by show. West End Outings members pay below box-office prices on selected matinees too.